Phone Systems that Meet All your Communication Needs


  • HD Voice Quality
  • Remote and Home Workers
  • Auto-Attendant, Voicemail to Email, plus many more features as standard
  • Call Analytics and Reporting
  • Unified Communications
  • Cloud, VoIP, and On-Site Phone Systems

Phone Systems from a Tier 1 Provider you can Trust

ENTERPRISE PHONE SYSTEMS

We’ll study all your business systems, bringing all solutions together unifying your communication. Your communications infrastructure will function seamlessly.

VoIP AND SIP TRUNKS

Choose VoIP and SIP Trunking to save on Call Costs and Line Rental by up to 70%, no matter how large or small your business may be.

VoIP PHONE SYSTEMS

Our numerous VoIP features let you integrate your devices, enhancing the ease of communications between your staff and your clients.

UNIFIED COMMUNICATIONS

Talk together. Bring your devices together. Solidify team communications. Join speech, email and video-conferencing into one united voice.

CONFERENCE UNITS

Collaboration is king with video and audio conference solutions. Take your meetings anywhere with HD Conference Video and Audio

HEADSETS

Select Handsfree Wireless, or Corded headsets with state-of-the-art features, including Remote Answer and Terminate and Noise Cancelling.

CONVERSATION PIECE IS YOUR BEST CHOICE

Benefits of Cloud Phone System for Business

Have you ever wondered why cloud PBX is the best modern phone system solution for most businesses? This video talks about the most important benefits of cloud telephone system.

Our business is phone systems

Our family-owned telecommunications company opened the doors in1978. In more than 40 years, we’ve been involved in all the innovations related to the technology of phone systems that the world has seen—as they emerged. We’re talking about PBX systems, which were born in the 1960’s, but which saw many Conversation Piece upgrades after we joined the telecom vertical. We also led the introduction of IP PBX, VoIP, and Cloud telephony in Ireland, when phone systems began evolving at an exponential rate.

Flexibility for your business needs

Despite our desire to stay ahead of the latest trends in phone systems, the key element of what keeps us ahead of the game is our determination to focus on what our customers really need. We listen, discuss, and work together with you to find the best solution for your company, be it a small, middle-sized, or large corporation. Whether you require full control of your onsite equipment, or are open to the addition of Cloud-driven technology, we can work on your overall goals, and ensure that you benefit from the latest features and equipment, such as remote working, Auto-Attendant, Call Reporting, and improved voice quality.

We build leading-edge phone systems for your business

At Conversation Piece, we base our solutions on our knowledge and expertise in phone systems for a wide range of industry sectors. We combine our experience with a lot of common sense, and the most suitable technology for your business. After researching your current communications infrastructure, and discussing your goals with you, we customise our solutions accordingly. We can augment the existing infrastructure of your phone systems with IP solutions, such as Cloud-based servers, and the top hybrid telephone systems in Ireland. Our solutions include both training and support. Both your staff and customers will feel the impact of seamless connectivity and up-to-date communications functionality.

The importance of scalability

Scalability for us, at Conversation Piece, means that we can cope with the installation of phone systems, however large or complex. However, scalability for you, our customer, means the ability to change, move locations, adapt, upgrade, and most importantly, grow with ease. Of course, downgrading can be required as well, during critical periods of the world economy. Developing technology can give rise to higher or lower employment rates and equipment requirements, particularly in phone systems. We recommend VoIP and Cloud technology for easily scalable solutions and cost-savings that suit your long-term goals. However, some of our clients prefer to avoid upgrades and change, and we can easily meet their requirements as well.

Serving our customers nationwide

Our main office is the whole of Ireland! Yes, we do have core offices in Cork, Clare and Dublin, but we, or one of our local engineering consultants, can travel to you, wherever you and your business divisions are located in Ireland. Our easy accessibility includes initial consultations, as well as our full-time Support and Help Desk programs. We are always available for discussions and questions about your phone systems. Our reviews provide a free Bill Analysis that goes a long way to providing an understanding of your existing telephone system, and its impact on your own business cost analysis—wherever you may be, in all 32 counties.

INDUSTRIES WE SERVE

Conversation Piece serves a full range of industries whose business systems are heavily dependent on clear and reliable communications systems. The following sectors are examples of industries that by their very nature, demand quality telephony infrastructures.

HOSPITALITY SERVICES

We aim for achieving a high Grade of Service (GoS) in our hospitality solutions, connecting both staff or hotel guests, internally and externally. For this sector, we design solutions with state-of-the-art equipment from our Panasonic partners. The equipment assures you of always-available technology that is paired with our cost-saving solutions that are designed and maintained on our apps for your industry’s enterprise systems.

OFFICE SYSTEMS

No industry can afford to lose clients due to unsuccessful attempts to connect. Your business phones need to run flawlessly, securely, and efficiently. This can only be achieved by a smoothly running communications infrastructure. Our business phone systems accomplish this, together with our technical support staff and our B2B software solutions, for desk, mobile, and Cloud-based telephony. Our solutions include PCI compliance.

HEALTHCARE ORGANISATIONS

A strong and fit communications infrastructure is critical to the healthcare sector. The ability to connect quickly and clearly to medical staff, or to the families of patients, is crucial. Our efficient installations can handle the broadest possibilities for connectivity, and our solutions offer the most efficient options available through phones, computer systems, and the Internet.

Your communications, your conversations, and your challenges


 

Are you ready for an expansion, a change, or general solution for your phone systems in Cork, Dublin, or anywhere else in Ireland, but you’re not sure where to start? Talk to us. We will guide you through all facets of business phone systems until we reach the optimal solution together. We can construct cost-effective solutions from the ground up, or incorporate your existing business phone systems into an integrated package, with our top-of-the-line equipment, and our apps and servers. Our combination of well-honed skills and expert knowledge, and our experience with effective solutions for large corporations and SMEs will bring you savings, successful communications, and business growth.

What our Customers Say

Maria O’Donoghue – Director

We have found Conversation Piece to be more than capable of giving us the system that we need and require to run our business.  We have found that their sales staff are always willing to help us with our requirements.

Their technicians have been excellent.  As stated above, our system is complicated with lots and lots of wires and we have found that both technicians are more than capable of looking after our complex needs.  They are at the end of the phone line should we need them in an emergency and are always helpful in explaining the system to us.  

We would have absolutely no hesitation what so ever in recommending Conversation Piece to our clients and colleagues.

Martin Gately – Director at Toga Freight Forwarding and Logistic Services

“Conversation Piece installed a new state of art Panasonic system, keeping all our existing phone numbers and achieving annual savings of circa €10,000 on line rentals and call costs. Conversation Piece carried out the work seamlessly and without causing any disruption to either staff or business.”

Stephen Tracey – Managing Director

“We installed high speed broadband for our IT Systems and a Cloud based Phone System. Conversation Piece looked after the installation of the Broadband and Cloud Phone System from start to finish without interruption to our daily business.

Reliable Fast Broadband and Phones are crucial to our business and the guys in CP delivered on time and there service is available 24/7”

Scott Hayden – Managing Director

“Excellent service, we purchased the gigaset DX800A, Very good phone ideal for a growing business like ours and service and support excellent”

Owen Hickey – Managing Director

“In conjunction with the move to our new offices we decided to review our Phone System options and selected Conversation Piece as our supplier of choice.

We are now using a Cloud Phone System from Conversation Piece with VoIP for our calls, we got to keep all our existing numbers and have had no interruptions on service.

I would highly recommend Conversation Piece as a reliable and responsive service provider”

Denise Coleman, Woodlands Academy

“We have recently had a new Panasonic telephone system installed by the wonderful guys in Conversation Piece. It was a painless process and we found all the lads who installed it to be completely professional and at all times courteous and friendly. 

No request was a problem for them and they were endlessly patient while we recorded messages for the different departments and giving tips on how to get the most from the system they installed for us. 

I can highly recommend this company for any telecom needs you have  and would use them again in the future.”

Eric Conroy – INOU

We in the INOU are happy to recommend Conversation Piece for new phone systems. We upgraded our existing phone system and have been very pleased with it since. Our broadband and phones work seamlessly together and we have had no breakdowns in that time. Any issues or adjustments needed have been handled quickly. The broadband is fast and satisfactory. The costs of calls, especially mobile which is increasing all the time, is competitive. The handsets on our desks are very useful with a range of functions.

Mark Staunton – CEO Noel Group

“I recently asked Conversation Piece to review our overall communications and connectivity infrastructure with a view to making it fit for purpose for the foreseeable future. 

Having completed this project we now have a single uniform voice and data network serving our 15 offices around Ireland with voice services being delivered from the Conversation Piece Cloud solution.

I am happy to say that this project has been a complete success and we now not only have a modern stable infrastructure, but additionally have achieved savings in excess of 40% on our recurring communications costs.”

Elvina Horgan – Practice Manager

We have been using Conversation Piece for our telephone system & maintenance of same for a few years now. Their service is prompt and efficient.  Brendan is very knowledgeable and agreeable.

I am happy to recommend their service.

Sean Murphy – Operation Manager

“I would just like to take this opportunity to say how extremely happy we are with Conversations Piece. Your service and support has exceeded our expectations. We are so pleased with Conversation Pieces prompt, efficient and helpful response to the most recent work you undertook for us in the Cork and Drogheda offices. 

You are a great company to deal with and are very professional and responsive for all our telecommunications needs. We have forged a winning partnership with satisficing results and look forward to continuing it into the future”

Oscar Fernandez Orellana – IT Manager

The installation of the phone system was completed successfully. I would like to highlight the professionalism displayed by Brendan as well as his availability to us. It’s been a real pleasure working with him.

Paul Harrington – Delta Valves & Plastics

“We upgraded our Phone System with Conversation Piece, the team are always available for questions and are very responsive to our needs when it comes to service calls. Having a reliable phone system is critical to our day to day operations”

Colm McCarthy – DJF Engineering

“We installed a New VoIP Phone System when we moved office. The new system has made our telecoms more efficient and has reduced our monthly telecoms spend. Conversation piece installed and programmed the system to our requirements, we are very happy to recommend them as a telecoms partner.”

Mary Tynan – Practice Manager

Our practise and another moved into a green field site in Mullingar Primary Care.  We had a shared Panasonic telephone system using Voice over IP technology and were able to keep the costs of both practises separated and manageable.  We recently did a review of our services and costs with our account manager, Eoghan, and found we have had no issues since the system was installed and were able to realise additional cost savings.

Mullingar Medical Practise has been very pleased with the installation, response and ongoing support from Conversation Piece and would be happy to recommend.

Liam Moynihan – Managing Director

“Conversation Piece has been our Phone System and Call Recording provider for well over ten years and during this period we have found them to be extremely reliable and always ready to help when called on.

On their recommendation we upgraded our phone system and call recording platform to ensure we were PCI compliant and have technology which is fit for purpose for the foreseeable future.

The call recording has been of huge benefit to the running of our day to day business and regulation compliance”

I would be happy to recommend Conversation Piece to my industry colleagues based on my experience with this company.”

Jerome O’Sullivan – Managing Director

“Since moving our Phone System and Calls to Conversation Piece, we have enjoyed a solution that has exceeded our expectations on both service and savings.  Their Technical team has been excellent to deal with and I would highly recommend Conversation Piece”

Alma Kelleher – Practice Manager

“ We have dealt with Conversation Piece for a number of years they have provided great customer support and I would recommend them to other practices. They have provided a telecoms service that is efficient and they are proactive in their recommendations for time and cost savings”

Dr Brendan Crowley

We are a busy medical centre in Douglas Village Cork, the telephone system was updated by Conversation Piece. The sales person that visited us was extremely professional and helpful.  Consideration was taken to recommend a product suitable to our needs.  

The Communication system was installed quickly and efficiently at a time to suit the surgery and with no disruption to our business.

The system recommended was easy to use, cost effective and delivered on its promise to make our interaction with the public and each other in the building hassle free.

I have no hesitation in recommending Conversation Piece.

Vincent O’Leary – Director

“We are very happy with the service Conversation Piece has delivered. They were very flexible and accommodating to our requirements for a new telephone system. The work was done within a few days of starting and the engineer was most helpful in explaining the process involved in setting up the system. The after sales support we have received has been very helpful and we would have no problem in recommending your company.” 

Breeda Clancy

“We upgraded to an IP Phone System with Conversation Piece and found the transition to be seamless. Conversation Piece also reviewed our phone bills and line rental reducing our monthly telecoms cost.

The engineers were very knowledgeable, accommodating and helpful. I would strongly recommend Conversation Piece as I was very happy with the service and the price was competitive.”

What is a Cloud Phone System

What is a Cloud Phone System

Cloud Phone System:A cloud phone system is a Voice over IP (VoIP) based business telephone system platform that is hosted by a third-party provider such as Conversation Piece. Cloud phone systems offer enterprise level resilience, security and phone system features such as: Mobile Apps, Soft phones, Hunt Groups and many more features.

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