All the Benefits of Microsoft Teams with Full Voice Features


Integrate your Phone System with Microsoft Teams

  • Enable Voice on Microsoft Teams with SIP Trunks
  • Make or Receive Calls on Microsoft Teams
  • Keep all your Existing Phone Numbers
  • Keep the Full Functionality of your Phone System
  • Ideal for businesses with staff working from home




CPTeams is a cloud service that connects Microsoft Teams to any existing onpremise or cloud PBX phone system. Theres no hardware or software to install and it can be set up in minutes. Now you can bring all users under one collaboration platform by using Microsoft Teams for collaboration, messaging and voice across all devices.


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Full Teams Experience

Get the best of both worlds

Add calling to teams to increase productivity

Work on desktop and mobile to free your workforce

The native Teams calling experience is familiar to users

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Simple Deployment

Can be deployed in hours across the globe

Keep your existing phone system with all the features you rely on

No hardware or software to install

Only need to enable the solution for users and groups that need it

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Enterprise Level Service

Low risk, non-disruptive, cost effective

Global infrastructure in Microsoft Azure

Around the clock monitoring and support

Enterprise grade encryption and security built-in



Work from home or anywhere else from your Laptop or Mobile Phone with the same functionality as being in the office

Take your business landline and functionality with you wherever you go





The quickest and easiest way to enable Calls in Microsoft Teams.


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CPTeams brings Microsoft Teams to life

Voice enabled collaboration is driving in excess of a 50% increase  in collaborative work

80% of employee time is spent collaborating and 62% connect to meetings using mobile phones

Business goals are more quickly achieved when people enjoy working together

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Preserve the current voice investment

Current voice platforms deliver wide-ranging business services to many types of users

Leveraging the current investment to power Office 365 saves on disruptive, costly new infrastructure and services

Making Microsoft Teams integrate with current business processes can multiply the benefits of collaboration and integration

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Simplified IT in the Cloud delivers flexibility

Increase working flexibility and efficiency – 72% of workers will be working remotely by 2021

Reduce the number of applications needed for users

Lower support costs and higher productivity

Why customers use CPTeams?

  • Enable Calling in Teams experience without needing any hardware or software
  • Use your existing phone system PBX, numbers and facilities. No disruption. Any call center or compliance features stay as they are
  • A simple monthly subscription cloud service that can be delivered to selected users
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Bring Calling to Teams

The quickest and easiest way to enable Calls in Microsoft Teams.

Why not give it a try?

  • Redefine how your current voice platform is used
  • CP Teams can be evaluated without disruption
  • Evaluate the service free for 30 days for up to 25 users
  • Discover the boost your team workers get from a new way of collaborating

Provide enhanced collaborative tools for your teams to deliver a true productivity boost for your projects

  • Leverage existing voice services to power the latest Microsoft Teams features
  • Streamline the number of tools your users need to use, reducing cost, administration and training.
  • Take advantage of the latest enhanced communications to save costs and increase the level of service your users enjoy
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Why Conversation Piece?

We’re passionate about Unified Communications. We work with our customers to reimagine the world of business communications and collaboration; we consistently drive progress, innovation and creativity at a rapid pace with the shared goal of helping business stay ahead of the curve when it comes to taking advantage of the latest technology, so business can be done more efficiently and effectively.

What our Customers Say

Stephen Tracey – Managing Director 

We installed high speed broadband for our IT Systems and a Cloud based Phone System. Conversation Piece looked after the installation of the Broadband and Cloud Phone System from start to finish without

Mark Staunton – CEO Noel Group

“I recently asked Conversation Piece to review our overall communications and connectivity infrastructure with a view to making it fit for purpose for the foreseeable future. 

Having completed this project we now have a single uniform…

Liam Moynihan – Managing Director

“Conversation Piece has been our Phone System and Call Recording provider for well over ten years and during this period we have found them to be extremely reliable and always ready to help when called on…


Conversation Piece serves a full range of industries whose business systems are heavily dependent on clear and reliable communications systems. The following sectors are examples of industries that by their very nature, demand quality telephony infrastructures.

Hospitality Phone Systems


We aim for achieving a high Grade of Service (GoS) in our hospitality solutions, connecting both staff or hotel guests, internally and externally. For this sector, we design solutions with state-of-the-art equipment from our Panasonic partners. The equipment assures you of always-available technology that is paired with our cost-saving solutions that are designed and maintained on our apps for your industry’s enterprise systems.

Office Phone Systems


No industry can afford to lose clients due to unsuccessful attempts to connect. Your business phones need to run flawlessly, securely, and efficiently. This can only be achieved by a smoothly running communications infrastructure. Our business phone systems accomplish this, together with our technical support staff and our B2B software solutions, for desk, mobile, and Cloud-based telephony. Our solutions include PCI compliance.

Healthcare Phone Systems


A strong and fit communications infrastructure is critical to the healthcare sector. The ability to connect quickly and clearly to medical staff, or to the families of patients, is crucial. Our efficient installations can handle the broadest possibilities for connectivity, and our solutions offer the most efficient options available through phones, computer systems, and the Internet.

Let us create a solution for your business


Have you have been thinking about making changes to your IP phone systems for some time now? At Conversation Piece, we have been thinking, designing, and creating telephony solutions for large enterprises, medium-sized companies, and small business, for more than 40 years. We are regarded as one of Ireland’s leading VoIP providers.  

We shall discuss your requirements in depth. After examining your existing infrastructure, we’ll explain the possibilities of integrating your current installations with new systems, and describe the different implications of full or partial upgrades. We have earned our reputation for flexibility and for understanding the needs of our clients. 






    Our Clients