Kings Inn

Migration from traditional On-Site Phone System to Cloud Phone System

Today, King’s Inns is an independent educational institution renowned for professional legal education and training. King’s Inns is the Irish ‘Inn of Court’, training and admitting legal professionals who wish to be awarded the degree of Barrister–at–Law necessary to be called to the bar by the Chief Justice of Ireland.

As well as educating future and qualified barristers, the School extends its reach to a diverse community of people from legal and non–legal backgrounds offering a range of accessible part–time courses in specialist areas of the law.

With courses taught by expert law practitioners, King’s Inns students include leaders, advocates, innovators and game–changers, from industries across Ireland and abroad. The School is also a centre of excellence in promoting the use of the Irish language in the law.

“King’s Inns has been a customer of Conversation Piece for at least 25 years. Over that time, we have found Conversation Piece to be extremely reliable, friendly, knowledgeable and very cost effective. Their staff are some of the best in the business. Very quick at answering any questions that we might have. Since we decided to move down our telecoms to the cloud, they have outdone themselves even more. Their service is second to none. We look forward to at least another 25 years of working together” – David Morgan.

Requirements

Migration from traditional on-site Phone System
Porting of all numbers and DDI ranges, cancellation of ISDN, FRA PSTN lines
VoIP set up keeping all existing numbers
Installation of Cloud Phone System to serve the College
Facilitate Remote Working for all employees
Voicemail/Voicemail to Email
Auto-Attendant with Options for different departments in the college
Zero downtime

Solution Spotlight

Hosted Telephony Licenses for 50 Users

Based on Unify technology and hosted in Conversation Pieces secure data centre, the solution provides high-quality, high-availability voice services to all users.

Feature-Rich Technology

The solution delivers all the features you would expect from an enterprise-grade solution including voicemail, unified messaging, auto attendant and IVR and with Unifys commitment to software development, Kings Innn are automatically upgraded to the latest version of the system.

IP Desktop Phones

Robust, reliable IP desktop handsets for each user.

Mobile Soft Client

Remote working from anywhere trough laptops and mobile phones. With Voicemail to Email and that voicemails are emailed to relevant person or department and can be forwarded.

SIP Trunks

SIP (Session Initiated Protocol) connections replaced traditional phone lines with all voice traffic running through Conversation Piece carrier-grade network via IP.