VoIP Phone Systems for the Motor Industry
Lower Costs. Improve Service. Modernise Your Dealership.
- Reduce your Monthly Costs Unlimited Users and inclusive call bundles with no hidden costs
- Mobile apps Make and receive calls using your dealership number directly from mobile phones – stay connected at all times.
- Call analytics and reporting Monitor call activity, missed calls, and sales/service performance to improve customer service and sales efficiency.
- Auto-attendant and voicemail to email Route calls professionally and pick up messages instantly, even outside of business hours.
- Packed with features as standard Call recording, CRM integration, call transfer, on-hold music and more
Thousands of clients have trusted us
VoIP Phone System Features for the Motor Industry
With offices in Dublin and Cork, we supply reliable Cloud PBX phone systems to dealerships, garages, and motor businesses across Ireland. Whether you’re running a busy showroom or a multi-bay workshop, our team ensures a seamless, hassle-free setup – delivering all the benefits of a modern phone system straight to your forecourt or service desk.
Take the first step towards reducing your phone costs and improving customer service – contact us today.
Voicemail to Email
Never miss a message again — voicemails are instantly emailed to your inbox so you can respond quickly, even when off-site.
Auto-Attendant (IVR)
Greet customers professionally and direct them quickly with menu options like “Press 1 for Sales, 2 for Service, 3 for Parts.”
Hunt Groups
Ensure no call goes unanswered — ring multiple phones at once or in sequence across your team, depending on who’s available.
Call Recording
Record important conversations for staff training, customer service review, or dispute resolution — especially useful for high-value sales or service issues.
Mobile Apps & Softphones
Sales and service staff can make and receive calls using mobile or desktop apps — all while displaying your dealership’s main number.
Call Queues
Manage high call volumes during busy periods by placing customers in a queue with estimated wait times and hold music — keeping calls organised and customers informed.
Call Forwarding
Route calls to mobiles or other numbers automatically when someone is away from their desk or off-site.
Call Waiting Alerts
Get notified when a second caller is trying to reach you — never leave a customer hanging.
Call Stats & Reporting
Gain full visibility into call activity
Conversation Piece is your Best Choice
Keep your sales and service teams connected whether they’re on the showroom floor, in the workshop, or working remotely.
Take your business landline and full phone functionality with you wherever you go.
Unlimited Users and Calls for One Simple Monthly Fee
With our VoIP phone system, your dealership or garage can add as many users as needed without worrying about extra charges. Whether it’s your sales team, service advisors, parts department, or remote staff, everyone stays connected under one affordable, fixed monthly cost.
Handle unlimited calls across all locations—no per-minute or per-user fees—so your business can grow without phone bill surprises. This predictable pricing makes budgeting easier and lets you focus on delivering excellent customer service and expanding your motor business.
Adaptable Phone Systems That Grow with Your Business
Whether you’re a single-site garage or a multi-location dealership, VoIP adapts to your needs effortlessly. As your business grows and customer demand increases, adding new users or lines is simple — no complex rewiring or hardware upgrades required.
If you hire seasonal technicians or expand your sales team, updating your phone system is quick and hassle-free. When staff numbers change, you simply adjust your software settings.
VoIP systems can handle unlimited calls, so busy service desks and sales floors stay connected even during peak times. And if you want to add extra features—like call recording, CRM integration, or custom call routing—it’s all easily managed without downtime.
Enhanced Mobility for Your Sales and Service Teams
Your team is constantly on the move — whether it’s sales staff showing vehicles on the forecourt, service advisors managing work bays, or managers out at supplier meetings. With VoIP, your business phone number goes wherever you do.
Using mobile apps or softphones on laptops, your team can take and make calls with the dealership number, giving customers a seamless experience whether the call comes from the showroom or a remote location.
If unexpected closures happen — like severe weather or maintenance issues — calls can be instantly rerouted to home workers or satellite offices without missing a beat. VoIP also supports remote staff working anywhere in Ireland or internationally, allowing your business to offer extended hours and service across multiple time zones.
Powerful Features Designed for Motor Businesses
VoIP systems offer much more than just calls. For motor industry teams, this means smarter customer service and streamlined operations:
- Quickly route calls with custom menus, so customers reach sales, service, or parts without delay.
- Use hunt groups to ring multiple phones simultaneously, ensuring calls never go unanswered during busy times.
- Record calls for quality control, training, and dispute resolution—vital for complex sales or warranty discussions.
- Integrate your phone system with CRM software to access customer history during calls, improving service and upselling opportunities.
- Benefit from click-to-call features on your website, instant messaging, and video calls to engage customers in new ways.
Why Choose a Cloud Phone System for Your Motor Business?
Cloud PBX systems are the modern solution to outdated phone lines. Unlike traditional hosted PBX services, cloud phone systems offer greater flexibility, scalability, and reliability — all managed off-site by experts.
They reduce upfront costs, remove the need for bulky hardware on-site, and provide automatic updates so your system always runs the latest features without interruption.
With a cloud phone system from Conversation Piece, your motor business gets cutting-edge communication tools that improve efficiency, customer satisfaction, and profitability — all backed by local Irish support.