Upgrade To Our
VoIP Phone System
Today
- HD Voice Quality
- Mobile App & Softphones
- Call Analytics and Reporting
- Unified Communications
- CRM Integration
- Microsoft Teams Integration
- Contact Centre Features
Thousands of clients have trusted us
Phone Systems from a Tier 1 Provider you can Trust
Cloud based Unified
Communications &
much more
Go beyond just a PBX with all communications integrated as one. Conversation Piece business phone system is available as cloud, hardware, or software solution to your preference.
- Business Phone
- Mobile apps & softphone
- Video Calls
- Live chat website integration
- CRM Integration
- Voicemail to email
- Virtual Receptionist
- Detailed Call Reports
Phone System Features
Our VoIP phone systems deliver high-quality voice calls with crystal-clear audio, ensuring seamless communication for your business. Features such as auto-attendants, call forwarding, and voicemail-to-email enhance efficiency, while multi-line support and call queuing help manage call flow effectively. Unified communications and contact centre features as standard.
Call Reporting & Statistics
Gain valuable insights into your business communications with real-time call analytics and detailed reports. Monitor call volumes, durations, and missed calls to improve customer service and optimise performance. Our reporting tools help businesses track trends and make informed decisions to enhance their communication strategies.
Remote Working & Mobile Apps
Stay connected no matter where you are with our mobile and desktop VoIP apps. These allow you to make and receive calls from any location with an internet connection, providing flexibility and convenience. With secure, encrypted communication, remote teams can collaborate effectively while maintaining data security and business continuity.
Teams Integration & Collaboration
Our seamless Microsoft Teams integration ensures a unified communication platform, allowing you to share files, conduct video conferences, and chat within a single system. This integration simplifies both internal and external communication, fostering collaboration and improving overall business efficiency.
Serving our customers nationwide
Our main office is the whole of Ireland! Yes, we do have core offices in Cork, Clare and Dublin, but we, or one of our local engineering consultants, can travel to you, wherever you and your business divisions are located in Ireland. Our easy accessibility includes initial consultations, as well as our full-time Support and Help Desk programs.
Get Started Today
Upgrade to a modern, cost-effective VoIP phone system that grows with your business. Contact us today for a free consultation and find out how our VoIP solutions can transform your business communications.
Industries we serve
Conversation Piece serves a full range of industries whose business systems are heavily dependent on clear and reliable communications systems. The following sectors are examples of industries that by their very nature, demand quality telephony infrastructures.
Hospitality Services
We aim for achieving a high Grade of Service (GoS) in our hospitality solutions, connecting both staff or hotel guests, internally and externally. For this sector, we design solutions with state-of-the-art equipment from our Panasonic partners. The equipment assures you of always-available technology that is paired with our cost-saving solutions that are designed and maintained on our apps for your industry’s enterprise systems.
Office Systems
No industry can afford to lose clients due to unsuccessful attempts to connect. Your business phones need to run flawlessly, securely, and efficiently. This can only be achieved by a smoothly running communications infrastructure. Our business phone systems accomplish this, together with our technical support staff and our B2B software solutions, for desk, mobile, and Cloud-based telephony. Our solutions include PCI compliance.
Healthcare Organistations
A strong and fit communications infrastructure is critical to the healthcare sector. The ability to connect quickly and clearly to medical staff, or to the families of patients, is crucial. Our efficient installations can handle the broadest possibilities for connectivity, and our solutions offer the most efficient options available through phones, computer systems, and the Internet.
Your communications, your conversations, & your challenges
Are you ready for an expansion, a change, or general solution for your phone systems in Cork, Dublin, or anywhere else in Ireland, but you’re not sure where to start?
Our combination of well-honed skills and expert knowledge, and our experience with effective solutions for large corporations and SMEs will bring you savings, successful communications, & business growth
Our Clients say it best
I recently asked Conversation Piece to review our overall communications and connectivity infrastructure with a view to making it fit for purpose for the foreseeable future.
Having completed this one year project we now have a single uniform voice and data network serving our 15 offices around Ireland with voice services being delivered from the Conversation Piece Cloud solution.
I am happy to say that this project has been a complete success and we now not only have a modern stable infrastructure but additionally have achieved savings in excess of 40% on our recurring communications costs.
We have recently had a new Panasonic telephone system installed by the wonderful guys in Conversation Piece. It was a painless process and we found all the lads who installed it to be completely professional and at all times courteous and friendly.
No request was a problem for them and they were endlessly patient while we recorded messages for the different departments and giving tips on how to get the most from the system they installed for us.
I can highly recommend this company for any telecom needs you have and would use them again in the future.
We are very happy with the service Conversation Piece has delivered. They were very flexible and accommodating to our requirements for a new telephone system.
The work was done within a few days of starting and the engineer was most helpful in explaining the process involved in setting up the system.
The after sales support we have received has been very helpful and we would have no problem in recommending your company.
In conjunction with the move to our new offices, we decided to review our Phone System options and selected Conversation Piece as our supplier of choice. We are now using a Cloud Phone System from Conversation Piece with VoIP for our calls, we got to keep all our existing numbers and have had no interruptions on service.
I would highly recommend Conversation Piece as a reliable and responsive service provider
Conversation Piece has been our Phone System and Call Recording provider for well over ten years and during this period we have found them to be extremely reliable and always ready to help when called on.
On their recommendation, we upgraded our phone system and call recording platform to ensure we were PCI compliant and have technology which is fit for purpose for the foreseeable future.
The call recording has been of huge benefit to the running of our day to day business and regulatory compliance”
I would be happy to recommend Conversation Piece to my industry colleagues based on my experience with this company.
I would just like to take this opportunity to say how extremely happy we are with Conversations Piece again in 2017. Your service and support have exceeded our expectations. We are so pleased with Conversation Pieces prompt, efficient and helpful response to the most recent work you undertook for us in the Cork and Drogheda offices.
You are a great company to deal with and are very professional and responsive for all our telecommunications needs. We have forged a winning partnership with satisfying results and look forward to continuing it into the future.
We upgraded to an IP Phone System with Conversation Piece and found the transition to be seamless. Conversation Piece also reviewed our phone bills and line rental reducing our monthly telecoms cost.
The engineers were very knowledgeable, accommodating and helpful.
I would strongly recommend Conversation Piece as I was very happy with the service and the price was competitive.
Since moving our Phone System and Calls to Conversation Piece, we have enjoyed a solution that has exceeded our expectations on both service and savings.
Their Technical team has been excellent to deal with and I would highly recommend Conversation Piece
